MDM Backup and Recovery


You must regularly back up the underlying operating system for the System Center Mobile Device Manager system, Windows Server® 2003. You must also regularly back up the MDM system components: MDM Device Management Server, MDM Enrollment Server and MDM Gateway Server; and the supporting components: domain controllers, Microsoft enterprise certification authority and computers that are running Microsoft® SQL Server®, according to the best practices for Windows Server 2003.

This includes, but is not limited to, full system backups, incremental backups, and system state. For more information about how to back up the Windows Server 2003 Standard Edition and Enterprise Edition operating systems, see this Microsoft Web site:

For more information about how to back up and restore SQL Server 2005, as well as other administrative tasks, see this Microsoft Web site:

Modifying the names of MDM Device Management Server and MDM Enrollment Server is not recommended nor supported. Doing so requires extensive changes to Active Directory, the certification authority, certificates on all Web sites, and SQL Server database tables. Similarly, you should not move an MDM server or SQL Server out of a domain and then try to rejoin the server to the domain. Instead, you should uninstall and reinstall the server as described in the articles listed under In This Section below.

Backup and Recovery of MDM Dependencies

Provides information on backing up and restoring MDM dependencies, such as certification authorities, SQL Server databases, and Internet Information Services (IIS).

Disaster Recovery for MDM

Provides guidance on restoring and recovering MDM-related components from unexpected failures. This guidance can also be used to move MDM-related components from one server to another.

Backup and Recovery of MDM Databases

Provides instructions for backing up and restoring the SQL Server databases for MDM.