Remove an E.164 Address for a UM-Enabled User

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Applies to: Exchange Server 2010

When you enable a user for Unified Messaging (UM), you must define at least one extension number that will be used by Unified Messaging when voice mail is submitted to the user's Microsoft Exchange Server 2010 mailbox. After you enable the user for Unified Messaging, you can remove an E.164 address configured for the user's mailbox by configuring the Exchange Unified Messaging proxy address (EUM proxy address) on the user's mailbox.

Looking for other management tasks related to UM users? Check out Managing Unified Messaging Users.

Prerequisites

Use the EMC to remove an E.164 address for a UM-enabled user

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Recipient Configuration > Mailbox.
  2. In the result pane, select the mailbox for which you want to remove an e-mail address.
  3. In the action pane, under the mailbox name, click Properties.
  4. In <Mailbox User> Properties, click the E-Mail Addresses tab.
  5. In the list of e-mail addresses, select the correct E.164 address, and then click Remove icon.
  6. Click Apply, and then click OK.

Use the Shell to remove an E.164 address for a UM-enabled user

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

This example removes an E.164 address from the mailbox of Tony Smith, a UM-enabled user.

$mbx = Get-Mailbox tony.smith
$mbx.EmailAddresses -="eum:+14255550105;phone-context=MyDialPlan.contoso.com"
$mbx | set-mailbox

For more information about syntax and parameters, see Set-Mailbox or Get-Mailbox.

Other Tasks

After you remove the E.164 address, you may also want to: