Event ID 12 — AD RMS Cluster Configuration

Updated: December 3, 2008

Applies To: Windows Server 2008 R2

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Servers in an Active Directory Rights Management Services (AD RMS) cluster are configured to both send and receive requests from AD RMS clients, other servers in the AD RMS cluster, and the AD RMS databases.

Event Details

Product: Windows Operating System
ID: 12
Source: Active Directory Rights Management Services
Version: 6.1
Symbolic Name: InitializationFailureEvent
Message: An unexpected error occurred while the compueter was initializing Active Directory Rights Management Services (AD RMS) on this computer.

Parameter Reference
Context: %1
RequestId: %2
%3
%4

Resolve

Restart IIS

Use the following sections to restart the World Wide Web Publishing service, restore the AD RMS configuration database from a backup, and remove the AD RMS role. If restarting the World Wide Web Publishing service does not resolve the error, you should restore the AD RMS configuration database from a previous backup by using the section named "Restore AD RMS configuration database from a previous backup". If restoring from a previous backup does not resolve the error, you should reinstall AD RMS by using the sections named "Removing the Active Directory Rights Management Services server role" and "Install the Active Directory Rights Management Services server role".

Restart the World Wide Web Publishing service

To restart the World Wide Web Publishing service:

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

  1. Log on to to AD RMS server.
  2. Click Start, point to Administrative Tools, and then click Services.
  3. Right-click World Wide Web Publishing Service, and then click Restart.

Restore AD RMS configuration database from previous backup

To perform this procedure, you must be a member of the System Administrators server role, or you must have been delegated the appropriate authority.

To restore AD RMS configuration database from previous backup:

  1. Log on to the AD RMS configuration database server, click Start, point to All Programs, click Microsoft SQL Server 2005, and then click SQL Server Management Studio.
  2. In the Server name box, type the name of the AD RMS configuration database server, and then click Connect.
  3. Right-click Databases, and then click Restore Database.
  4. In the To database box, select the AD RMS configuration database from the list.
  5. Click the From device option, and then click Browse.
  6. Click Add.
  7. In the Locate Backup File window, select the database backup file, and then click OK two times.
  8. Select the Restore check box, and then click OK.

Remove the Active Directory Rights Management Services server role

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To remove the Active Directory Rights Management Services server role:

  1. Log on to the AD RMS server.
  2. Click Start, point to Administrative Tools, and then click Server Manager.
  3. In the Roles Summary section, click Remove Roles, and then click Next.
  4. Clear the Active Directory Rights Management Services check box, and then click Next.
  5. Click Remove.

Install the Active Directory Rights Management Serivces server role

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To install the Active Directory Rights Management Services server role:

  1. Log on to the AD RMS server.
  2. Click Start, point to Administrative Tools, and then click Server Manager.
  3. In the Roles Summary section, click Add Roles, and then click Next.
  4. Select the Active Directory Rights Management Services check box, and then click Next.
  5. Complete the appropriate information in the AD RMS role wizard setup.
  6. Click Install.
  7. When the installation is complete, click Close.

Verify

To perform this procedure, you must be a member of the local Users group, or you must have been delegated the appropriate authority.

Note: Microsoft Office Word 2007 is used as an example in this section. Any AD RMS-enabled application can be used in place of Word 2007.

To verify that AD RMS is configured correctly, do the following:

  1. Log on to an AD RMS-enabled client computer.
  2. Click Start, point to All Programs, point to Microsoft Office, and then click Microsoft Office Word 2007.
  3. In the new document type This is a test document.
  4. Click the Microsoft Office Start Button, point to Prepare, point to Restrict Permissions, and then click Restricted Access.
  5. Select the Restrict permissions to this document check box.
  6. Type another AD RMS user's e-mail address in the Read box, and then click OK.
  7. Send this file to the person who was granted access in step 6.
  8. Have this person open the document and verify that he or she cannot do anything else with the document such as print it.

Related Management Information

AD RMS Cluster Configuration

Active Directory Rights Management Services

Community Additions

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