Event ID 4168 — Transaction Manager Functionality

Updated: December 3, 2008

Applies To: Windows Server 2008 R2

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Transaction Manager is the component of the Microsoft Distributed Transaction Coordinator (MS DTC) that is responsible for coordinating transaction processing among all interested parties.

Event Details

Product: Windows Operating System
ID: 4168
Source: Microsoft-Windows-MSDTC
Version: 6.1
Symbolic Name: IDS_DTC_E_TMINTERNALERROR
Message: The MS DTC Transaction Manager is in an inconsistent state and cannot proceed. Please contact Microsoft Product Support. %1 %0

Resolve

Restart MSDTC

Stop and then restart the Microsoft Distributed Transaction Coordinator service (MSDTC).

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To stop and then restart MSDTC:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type net stop msdtc, and then press ENTER.
  3. At the command prompt, type net start msdtc, and then press ENTER.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the Microsoft Distributed Transaction Coordinator (MS DTC) is running:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type sc query msdtc, and then press ENTER.
  3. The system responds with information about the service. Confirm that these two items appear: SERVICE_NAME: msdtc and STATE : 4 RUNNING.

Related Management Information

Transaction Manager Functionality

Application Server

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