Pre-installation checklist [AX 2012]

Updated: August 24, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Before you install Microsoft Dynamics AX, you must plan the implementation and complete the pre-installation tasks that are listed in the following table.


More information

1. Plan the deployment of Microsoft Dynamics AX.

Implementation Planning Guide (PDF download)

2. Look for updated installation documentation for Microsoft Dynamics AX 2012 on the web.

Installation Guide (PDF download)

3. Review the system requirements.


If you plan to upgrade the operating system, you must perform the upgrade before you install Microsoft Dynamics AX. If you upgrade the operating system after Microsoft Dynamics AX has been installed, you may experience problems. For example, instances of Application Object Server (AOS) may not start, or registry entries may be deleted.

System requirements on the Web (PDF download)

4. Create service accounts that Windows services can run as. For example, you must create accounts to run Microsoft Dynamics AX services and Microsoft SQL Server services.

Create service accounts

5. Copy the DVD contents to a shared directory.

Create a shared directory for installation

6. Obtain product updates, and copy them to the installation directory for Microsoft Dynamics AX.

Include cumulative updates and hotfixes in a new installation (slipstreaming)

7. Make sure that your domain account has the appropriate permissions to perform the installation.

Verify that you have the required permissions for installation

8. Verify that prerequisites have been met.

Check prerequisites

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).