Peer-to-Peer Questions #5: Support Resources, Small Business Server Communication, Outlook Configuration

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June 7, 1999

Editors Note This article, culled from the TechNet Web site (https://www.microsoft.com/technet), answers the most interesting questions received on the peer -to-peer discussion groups over the past few weeks. To post your own questions, visit the TechNet discussion groups at https://www.microsoft.com/technet/community/newsgroups/default.mspx.

Greetings! Thank you for returning to our discussion of most frequently asked questions in the TechNet answer forums. I want to put out a big thank you to everyone who has shared information and experience with fellow IT professionals. Your participation is the key to making this an excellent resource for everyone.

Some good questions have arisen in our Exchange discussion group. For example: Are you nervous about connecting your Exchange server to the Internet? Have you used Microsoft's Internet Information Server? Devon is here to help.

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Q: Where can I find the best support resources for Microsoft products?

Q: Where can I find the best support resources for Microsoft products?

A: Some TechNet Answer Forum participants have expressed difficulty navigating through the numerous support resources that Microsoft provides. I have compiled a list of support resources (many of them free!) that you can use to find solutions to your problems.

The best place to acquaint yourself with the variety of support services available to you is the TechNet Technical Support Highlights located at https://technet.microsoft.com/reg/support/default.htm. From there, you can search The TechNet Online Support site at https://technet.microsoft.com/reg/support/default.htm and Technical Frequently Asked Questions https://technet.microsoft.com/reg/support/default.htm.

Q: Can you tell me if the new version of SBS lifts the restriction on two SBS servers communicating over a WAN? I have a small business customer with two offices connected via frame relay on Novell. We want to move them to SBS, but they need to have the two servers communicate.

A: The "Start Here Guide" for the Small Business Server (SBS) that accompanies the SBS installation software states:

You can only have one computer running Small Business Server on your network, but you can connect other server computers to your network. For example, you may want a dedicated computer to host a Web site, printer services, or a database. We recommend that these server computers run Windows NT Server Setup as a backup domain controller or as a standalone server, a.k.a. member server. You may not install applications shipped with BackOffice Small Business Server on non-BackOffice Small Business Server servers. You must purchase the appropriate software licenses for each server and any of the applications you install on the server. Small Business Server does not support "trust" relationships with other Windows NT Server computers.

If you need more information on this topic, check out the Knowledge Base article **Q200866:**Backup Domain Controller in a Small Business Server Domain. I would highly suggest two other resources that are available on the TechNet site. The first is an article titled **Q194343:**Small Business Server 4.0: Differences and Limitations that concisely explains the differences between BackOffice Small Business Server and BackOffice, as well as the limitations applied to the product.

To address the part of the question regarding the migration from the Novell system to SBS, I would suggest the article called MS BackOffice Small Business Server NetWare Deployment Guide.

Q: Does anyone know if the Outlook Bar and the Preview Pane can be removed through the ODK? I need to create a build without these two items showing up on logon. I have tried commenting out lines in the outlbar.inf and this does not seem to work. Is this set through any other file?

A: I did some quick checking for you on TechNet and found that Chapter 2: Installation and Configuration of the Outlook 98 Deployment Kit, addresses these questions specifically:

Outlook Bar and Outlook toolbars and menus. Add your own pre-configured files to customize the Outlook Bar (Outlbar.inf) and Outlook toolbars and menus (Outcmd.dat) settings. Sample files are located in the \Program Files\ODK\Olbin\En\Optional folder. For more information about customizing the Outlook Bar and Outlook toolbars and menus, see Chapter 4: Customizing Microsoft Outlook 98 Features.

Thanks again for your continuing interest and your provocative postings. I'll be back with more of your great questions on June 21.

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