RDS: The RD Gateway server should be configured to allow connections from all supported clients

Updated: April 27, 2010

Applies To: Windows Server 2008 R2, Windows Server 2012

This topic is intended to address a specific issue identified by a Best Practices Analyzer scan. You should apply the information in this topic only to computers that have had the Remote Desktop Services Best Practices Analyzer run against them and are experiencing the issue addressed by this topic. For more information about best practices and scans, see Best Practices Analyzer.


Operating System

Windows Server 2008 R2, Windows Server 2012


Remote Desktop Services





The Remote Desktop Gateway (RD Gateway) server is configured to accept only connections from clients using the latest version of the Remote Desktop Connection (RDC) software.

If a client computer is not running the latest version of RDC, the user will be unable to connect to internal network resources (computers) through the RD Gateway server.

Use the RD Gateway Manager tool to configure the RD Gateway server to accept connections from all supported versions of RDC.

There is an option on RD Gateway to restrict connection to clients running the Remote Desktop Connection client (RDC client) released with Windows 7. Clients running Remote Desktop Connection client (RDC 6.1) or earlier will be unable to connect by using this RD Gateway server. This option can be used to help secure a remote desktop service environment, if all clients are running the RDC client released with Windows 7.

Membership in the local Administrators group, or equivalent, on the RD Gateway server that you plan to configure, is the minimum required to complete this procedure.

  1. On the RD Gateway server open RD Gateway Manager. To open RD Gateway Manager, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click RD Gateway Manager.

  2. In the console tree, right-click the local RD Gateway server, and then click Properties.

  3. Select RD Gateway Messaging.

  4. Clear Only allow connections from Remote Desktop Services clients that support RD Gateway messaging.

  5. Click OK.

See Also

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