Event ID 4458 — Microsoft Distributed Transaction Coordinator Service Installation and Setup

Updated: December 3, 2008

Applies To: Windows Server 2008 R2

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The Microsoft Distributed Transaction Coordinator service (MSDTC) is installed during the installation of the operating system. Errors that occur during installation may stop the component from working properly. Any errors that occur during an upgrade process may also stop the component from working properly.

Event Details

Product: Windows Operating System
ID: 4458
Source: Microsoft-Windows-MSDTC
Version: 6.1
Symbolic Name: IDS_DTC_E_CID_MIGRATION_FAILED
Message: MSDTC encountered an error during migration of contact identifiers. The attempt failed with error: %1.%0

Resolve

Reinstall MSDTC

The system reported an unexpected error condition. You can resolve this condition by uninstalling and then reinstalling the Microsoft Distributed Transaction Coordinator service (MSDTC).

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To uninstall and then reinstall MSDTC:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type msdtc -uninstall, and then press ENTER.
  3. At the command prompt, type msdtc -install, and then press ENTER.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the Microsoft Distributed Transaction Coordinator service (MSDTC) is running:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type sc query msdtc, and then press ENTER.
  3. The system responds with information about the service. Confirm that these two items appear: SERVICE_NAME: msdtc and STATE : 4 RUNNING.

Related Management Information

Microsoft Distributed Transaction Coordinator Service Installation and Setup

Application Server

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