Event ID 711 — Task Scheduler Backward Compatible Module Status

Updated: August 5, 2011

Applies To: Windows Server 2008 R2

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The backward compatibility module is used by Task Scheduler to register and run tasks that were created to run on Windows Server 2003, Windows XP, and Windows 2000.

Event Details

Product: Windows Operating System
ID: 711
Source: Microsoft-Windows-TaskScheduler
Version: 6.1
Symbolic Name: COMPAT_UPGRADE_NS_ACCOUNT_FAILED
Message: Task Compatibility module failed to upgrade NetSchedule account "%1" . Additional Data: Error Value: %2.

Resolve

Fix task upgrade failure

The task scheduler compatibility module failed to upgrade tasks.

Use the error code provided in the upgrade failure event (events 711 through 717) to further identify possible reasons for the failure. Address the possible root causes. Then, stop and start the Task Scheduler service to retry the upgrade of tasks.

To start or stop the Task Scheduler service: 

1. Click the Start button and type Services in the Start Search box.

2. Select the Services program to start the Services console.

3. Select Task Scheduler from the services list, right-click the service, and select Properties.

4. Click Start or Stop to start or stop the service.

Verify

Verify the task compatibility module is started by checking for event 700 in the Microsoft-Windows-TaskScheduler/Operational event log. This task indicates the task compatibility module has started. Then verify that Task Scheduler 1.0 tasks are registered and run correctly.

To verify that event 700 is in the Event Viewer:

1. Click the Start button and type Event Viewer in the Start Search box.

2. Select the Event Viewer program to start Event Viewer.

3. Locate the Microsoft-Windows-TaskScheduler/Operational event log by expanding the Applications and Services Logs folder, expanding the Microsoft folder, expanding the Windows folder, expanding the TaskScheduler folder, and then clicking the Operational event log.

4. Verify that event 700 has been logged in the event log.

To verify that Task Scheduler 1.0 tasks are registered and run correctly:

1. Click the Start button and type Task Scheduler in the Start Search box.

2. Select the Task Scheduler program to start Task Scheduler.

3. Click the Create Task action in Task Scheduler.

4. On the General tab, set the Configure for box to Windows Server 2003, Windows XP, or Windows 2000. This configures the task to be a Task Scheduler 1.0 task.

5. On the General tab, specify a name for the task. On the Actions tab, specify an action for the task. On the Triggers tab, click New, and define a trigger for the task. For more information about triggers and actions, see the Task Scheduler online Help at http://go.microsoft.com/fwlink/?LinkId=92609.

6. Click OK.

7. Verify that no errors are reported when the task is created by selecting the newly created task and then clicking the History tab. Verify that it does not show any partial registration failures for the task.

 

Related Management Information

Task Scheduler Backward Compatible Module Status

Management Infrastructure

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