Event ID 1005 — IIS W3SVC Availability

Updated: March 24, 2009

Applies To: Windows Server 2008 R2

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The Internet Information Services (IIS) World Wide Web Publishing Service (W3SVC) requires both the Windows Process Activation Service (WAS) and the HTTP service to function correctly. If the HTTP service is not available, W3SVC will not be able to process HTTP requests.

Event Details

Product: Internet Information Services
ID: 1005
Source: Microsoft-Windows-IIS-W3SVC
Version: 7.5
Symbolic Name: W3SVC_EVENT_ERROR_SHUTDOWN
Message: The World Wide Web Publishing Service (WWW Service) is stopping because it encountered an error. The data field contains the error number.

Resolve

Restart the W3SVC

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To restart the World Wide Web Publishing service:

  1. Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. At the command prompt, type NET START W3SVC.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the World Wide Web Publishing service is running, follow these steps:

  1. Open an elevated command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type sc query w3svc, and press ENTER. The World Wide Web Publishing service is running if the state reported for the service is 4 RUNNING.

Related Management Information

IIS W3SVC Availability

Internet Information Services (IIS) 7.5

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