Event ID 1005 — IIS Web Management Service Availability

Updated: March 24, 2009

Applies To: Windows Server 2008 R2

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The Internet Information Services (IIS) Web Management Service (WMSvc) is necessary for remote and delegated management of Web servers. If this service is not available on a Web server, you will not be able to administer that server remotely.

Event Details

Product: Internet Information Services
ID: 1005
Source: Microsoft-Windows-IIS-IISManager
Version: 7.5
Symbolic Name: IISWMSVC_STARTUP_UNABLE_TO_READ_SETTINGS
Message: Encountered an error while attempting to retrieve Web Management Service configuration from the registry; Web Management Service startup failed. Please ensure that the registry ACL's for the following registry key, and all subkeys, permit read/write access for the {0} user: "HKLM\Microsoft\SOFTWARE\WebManagement".

Resolve

Check the registry access permissions for the service account

The Web Management Service may fail to start if it does not have appropriate registry permissions. To resolve this issue, ensure that the WMSvc identity user has access to the HKLM\SOFTWARE\Microsoft\WebManagement key and all of its subkeys.

To see which identity the Web Management Service is running under, follow these steps:

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

  1. Click Start, click Control Panel, and then click Administrative Tools.
  2. Right-click Services and select Run as administrator.
  3. Double click Web Management Service.
  4. Click the Log On tab. Under Log on as, the service account that WMSvc is using will be displayed.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the Web Management service is running:

  1. Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type sc query wmsvc, and press ENTER. The Web Management service is running if the state reported for the service is 4 RUNNING.

Related Management Information

IIS Web Management Service Availability

Internet Information Services (IIS) 7.5

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