Event ID 1230 — Cluster Service Startup

Updated: November 25, 2009

Applies To: Windows Server 2008 R2

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The Cluster service is the essential software component that controls all aspects of failover cluster operation and manages the cluster configuration database. If the Cluster service fails to start on a failover cluster node, the node cannot function as part of the cluster.

Event Details

Product: Windows Operating System
ID: 1230
Source: Microsoft-Windows-FailoverClustering
Version: 6.1
Symbolic Name: RCM_DEADLOCK_OR_CRASH_DETECTED
Message: Cluster resource '%1' (resource type '%2', DLL '%3') either crashed or deadlocked. The Resource Hosting Subsystem (RHS) process will now attempt to terminate, and the resource will be marked to run in a separate monitor.

Resolve

Check resource DLL

Check to see which resource DLL is causing the issue and report the problem to the resource vendor. Consider configuring the resource to run in its own Resource Monitor. Note that while a problem with a resource DLL will not stop the Cluster service from running, it can prevent other resource DLLs from running unless the resource runs in its own Resource Monitor.

If you do not currently have Event Viewer open, see "Opening Event Viewer and viewing events related to failover clustering."

To perform these procedures, you must be a member of the local Administrators group on each clustered server, and the account you use must be a domain account, or you must have been delegated the equivalent authority.

Configuring a resource to run in its own Resource Monitor

To configure a resource to run in its own Resource Monitor:

  1. To open the failover cluster snap-in, click Start, click Administrative Tools, and then click Failover Cluster Management. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  2. In the Failover Cluster Management snap-in, if the cluster you want to manage is not displayed, in the console tree, right-click Failover Cluster Management, click Manage a Cluster, and then select or specify the cluster that you want.
  3. If the console tree is collapsed, expand the tree under the cluster you want to manage, and then expand Services and Applications.
  4. Click the clustered service or application that contains the resource you want to configure.
  5. Right-click the resource, and then click Properties.
  6. Click the Advanced Policies tab.
  7. Select Run this resource in a separate Resource Monitor.

Opening Event Viewer and viewing events related to failover clustering

To open Event Viewer and view events related to failover clustering:

  1. If Server Manager is not already open, click Start, click Administrative Tools, and then click Server Manager. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  2. In the console tree, expand Diagnostics, expand Event Viewer, expand Windows Logs, and then click System.
  3. To filter the events so that only events with a Source of FailoverClustering are shown, in the Actions pane, click Filter Current Log. On the Filter tab, in the Event sources box, select FailoverClustering. Select other options as appropriate, and then click OK.
  4. To sort the displayed events by date and time, in the center pane, click the Date and Time column heading.

Verify

To perform this procedure, you must be a member of the local Administrators group on each clustered server, and the account you use must be a domain account, or you must have been delegated the equivalent authority.

Verifying that the Cluster service is started on all the nodes in a failover cluster

To verify that the Cluster service is started on all the nodes in a failover cluster:

  1. To open the failover cluster snap-in, click Start, click Administrative Tools, and then click Failover Cluster Management. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  2. In the Failover Cluster Management snap-in, if the cluster you want to manage is not displayed, in the console tree, right-click Failover Cluster Management, click Manage a Cluster, and then select or specify the cluster that you want.
  3. If the console tree is collapsed, expand the tree under the cluster you want to manage, and then click Nodes.
  4. View the status for each node. If a node is Up, the Cluster service is started on that node.

Another way to check whether the Cluster service is started is to run a command on a node in the cluster.

Using a command to check whether the Cluster service is started on a node

To use a command to check whether the Cluster service is started on a node:

  1. On the node that you are checking, click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type:

    CLUSTER NODE /STATUS

    If the node status is Up, the Cluster service is started on that node.

Related Management Information

Cluster Service Startup

Failover Clustering

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