Resetting Managed Device Passwords in MDM
2/9/2009
Password reset in Microsoft System Center Mobile Device Manager (MDM) 2008 Service Pack 1 enables a user who has forgotten his or her Windows Mobile device password to reset it. To reset the device password, the user must enter a one-time recovery password on the device and create a new device password.
After you have configured the password recovery feature in MDM 2008 SP1, you can retrieve the recovery password from the MDM Console or from Mobile Device Manager (MDM) Shell. The user has two options for obtaining the recovery password. They can contact their organization's IT Help Desk to request a recovery password, or they can retrieve the recovery password themselves by using MDM Self Service Portal.
For more information about MDM 2008 SP1 password reset, see Configure Password Reset in MDM.
See Also
Tasks
Retrieving a Recovery Password in MDM
Enabling Password Reset in MDM