Event ID 3101 — Performance Counter Status

Updated: August 5, 2011

Applies To: Windows Server 2008 R2

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Performance Counters are collected and used by services and applications. If they are installed incorrectly or with improper permissions, or if required files are not enabled on the system, those services or applications cannot collect or interpret the data.

Event Details

Product: Windows Operating System
ID: 3101
Source: Microsoft-Windows-PerfCtrs
Version: 6.1
Symbolic Name: NBT_IOCTL_INFO_ERROR
Message: Unable to read IO control information from an NBT device. A network device using the NBT protocol could not be queried.

Resolve

Obtain the latest service pack for a Windows 2000 system

If the Windows 2000 TCP/IP performance counters are attempting to extract I/O control information from a network device, but no network device is present, the NBT Connections counter is unavailable, but other counters provided by Perfctrs.dll are available.

To resolve this problem, obtain the latest service pack for Windows 2000.

This problem can also occur if the performance counters attempt to extract I/O control information, but the network stack has not finished loading. This is a timing issue and does not necessarily indicate a problem.

 

Verify

You can use Windows Reliability and Performance Monitor to verify that netowkr performance counters are properly collected and displayed in a Performance Monitor graph. In addition, you can use the typeperf command to get a list of the available counters on the local system.

Membership in the local Administrators group is required to complete these procedures.

View counters in Performance Monitor

To view counters in Performance Monitor:

  1. On the computer where you want to view counters, click Start. In the Start Search text box, type perfmon.exe, and then press ENTER.
  2. In the navigation pane, expand Monitoring Tools, and then click Performance Monitor.
  3. Click the Add button to open a list of available performance counters.
  4. In the Add Counters dialog box, you can click Help for more information on adding counters. When you have finished adding counters to the list, click OK.
  5. Verify that the performance counters you selected are displayed in the Performance Monitor graph.

View a list of counters using the typeperf command

To view a list of counters at the command prompt:

  1. Click Start, click All Programs, and click Accessories. Right-click Command Prompt, and click Run as administrator.
  2. At the command prompt, type typeperf -qx and press ENTER.
  3. Verify that the performance counter list contains expected values.

Related Management Information

Performance Counter Status

Management Infrastructure

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