Event ID 2218 — IIS W3SVC Activity

Updated: March 24, 2009

Applies To: Windows Server 2008 R2


In order to perform its activities successfully, the Internet Information Services (IIS) World Wide Web Publishing Service (W3SVC) must be free of any I/O errors involving file access, memory availability, and network connections. In addition, any scripts that are used must be accessible and runnning, and any include files must be configured correctly.

Event Details

Product: Internet Information Services
ID: 2218
Source: Microsoft-Windows-IIS-WMSVC
Version: 7.5
Symbolic Name: W3_MSG_SSI_ERROR
Message: The HTTP server encountered an error processing the server side include file '%1'. <p>The error was '%2'.</p>


Check SSI (server-side includes) file

Possible resolutions include the following:

To perform these procedures, you must have membership in Administrators, or you must have been delegated the appropriate authority.

Check for a specific error number

To check for a specific error number:

  1. In the Event Viewer, select the event that you received.
  2. Click the Details tab, then Friendly View.
  3. If a specific error number is available, the words Binary data: should appear.
  4. Under In Words, note the number after the colon.

Find out more about a specific error number

To learn more about a specific error number:

  1. Download the Err.exe utility from the Microsoft Exchange Server Error Code Look-up page.
  2. Click Start, All Programs, Accessories, and then Command Prompt.
  3. At the command prompt, navigate to the directory where you downloaded Err.exe. For example, if you downloaded Err.exe to C:\Err, type cd C:\Err.
  4. Type err errornumber to obtain more information about the error. For example, if the specific error number is 80070005, type err 80070005.
  5. In the example in Step 4, the error resolves to ERROR_ACCESS_DENIED, so your next step would be to check for a permissions issue.


To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the World Wide Web Publishing service is running:

  1. Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type sc query w3svc, and press ENTER. The World Wide Web Publishing service is running if the state reported for the service is 4 RUNNING.

Related Management Information

IIS W3SVC Activity

Internet Information Services (IIS) 7.5

Community Additions