Event ID 3003 — Port Mapper Startup Status

Updated: January 27, 2011

Applies To: Windows Server 2008 R2

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The RPC Port Mapper service enables UNIX-based computers to discover the UNIX-compatible services that are available on Windows-based computers.

Event Details

Product: Windows Operating System
ID: 3003
Source: portmap
Version: 6.1
Symbolic Name: EVENT_PORTMAP_FAILED_TO_GET_LOCAL_IPADDRESS
Message: Windows(R) failed a request to provide RPC Port Mapper with the IP address for the local host. RPC Port Mapper cannot start. Network File System (NFS) clients use RPC Port Mapper (also known as Portmap and Rpcbind) to discover NFS protocols on remote servers. Without RPC Port Mapper, Server for NFS cannot start and NFS clients cannot access files on this server. Verify that this server is configured properly for networking, then start Server for NFS manually (which will also start RPC Port Mapper).

Resolve

Configure the computer for networking and restart Portmap

To configure networking and restart the RPC Port Mapper service:

  1. Open Network and Sharing Center in Control Panel.
  2. In the left pane, click Manage network connections.
  3. Configure a new network connection or reconfigure an existing connection to ensure the computer is properly configured for networking.
  4. Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  5. Type net start portmap.

Verify

To verify the startup status of the RPC Port Mapper service:

  1. Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type devmgmt.msc.
  3. On the View menu, click Show hidden devices.
  4. Expand the Non-Plug and Play Drivers node.
  5. Right-click Server for NFS Open RPC (ONRPC) Portmapper and click Properties.
  6. On the Drivers tab, the Status indicates the current state of the service.

Related Management Information

Port Mapper Startup Status

File Services

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