Event ID 12298 — VSS Shadow Copy Creation and Storage Space Availability

Updated: January 27, 2011

Applies To: Windows Server 2008 R2

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A shadow copy is a snapshot of a volume that duplicates all of the data that is held on that volume at one well-defined instant in time.

Event Details

Product: Windows Operating System
ID: 12298
Source: VSS
Version: 6.1
Symbolic Name: VSS_ERROR_HOLD_WRITES_TIMEOUT
Message: Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume %1. The volume index in the shadow copy set is %2. Error details: Open[%3], Flush[%4], Release[%5], OnRun[%6].

Resolve

Check the system performance and resources

This event indicates that the computer is under heavy I/O load or is low on resources.

To resolve this issue, reduce the system or I/O load and retry the operation, or schedule Volume Shadow Copy Service (VSS) or other operations during the least busy periods for the computer.

Verify

To verify that the Volume Shadow Copy Service (VSS) can create a volume shadow copy, perform the following procedure, and then retry the previous VSS operation.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the VSS service can correctly create a volume shadow copy of the system volume:

  1. Open an elevated Command Prompt window. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type diskshadow, and then press Enter.
  3. Type add volume <Volume>, where Volume is the drive letter for the system volume, and then press Enter.
  4. Type create, and then press Enter.

For more information about the DiskShadow tool, including usage examples, see http://technet.microsoft.com/en-us/library/cc772172.aspx.

Related Management Information

VSS Shadow Copy Creation and Storage Space Availability

File Services

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