Event ID 107 — Software Installation Processing

Updated: January 6, 2009

Applies To: Windows Server 2008 R2

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The Software Installation client-side extension is responsible for installing software, applied through Group Policy, to both computers and users.

Event Details

Product: Windows Operating System
ID: 107
Source: appevt
Version: 6.1
Symbolic Name: EVENT_APPMGMT_ZAP_FAILED
Message: The execution of the setup program for application %1 from policy %2 failed. The setup path was %3 and the error was : %%%4

Resolve

Correct a failed ZAP Group Policy software installation

Possible resolutions include:

User-assigned applications

  1. Ensure the user account has read file permissions to the software package that is assgined in the Group Policy object.
  2. If the software package is located on a Distributed File System (DFS) share, confirm that the computer account has Read NTFS and Share permissions in all root replicas of the DFS root and on all replica shares of the DFS link.

Collect Software installation and Windows Installer debug logs

Verify

Group Policy Software Installation only occurs during computer startup and user logon. Software installation does not apply to computers or users during ther periodic background refresh. Therefore, you should reboot the computer or log off and log on to determine if Group Policy Software Installation is working correctly for the computer or user.

Group Policy Software Installation is working correctly if the last Group Policy Software Installation event to appear in the System event log has one of the following event IDs:

  • 201- 203
  • 301- 308

Related Management Information

Software Installation Processing

Group Policy Infrastructure

Community Additions

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