Event ID 5003 — Network Adapter Not Found

Updated: January 7, 2009

Applies To: Windows Server 2008 R2

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The Windows operating system might not find a network adapter for which drivers have been installed and enabled if:

  • Information provided to the driver about the network adapter is incorrect
  • The network adapter is not physically present
  • The network adapter has experienced a hardware failure

Event Details

Product: Windows Operating System
ID: 5003
Source: E100B
Version: 6.1
Symbolic Name: EVENT_NDIS_ADAPTER_NOT_FOUND
Message: %2 : Could not find a network adapter.

Resolve

Replace or reconfigure the network adapter

Move the network adapter to a different PCI slot. If moving the network adapter does not fix the problem, you might need to replace the network adapter with a new one and then update the driver.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To use Device Manager to update the network adapter driver:

  1. Click Start, type devmgmt.msc in Start Search, and then press ENTER.
  2. Expand Network Adapters.
  3. Right-click the network adapter, and then click Update Driver Software.
  4. Follow the steps in the Update Driver wizard.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To use Device Manager to view the status of network adapters:

  1. Click Start, type devmgmt.msc in Start Search, and then press ENTER.
  2. Click Network adapters in the Device Manager tree, and then verify that the network adapter is present.
  3. Right-click the network adapter, and then click Properties.
  4. Device Status should indicate This device is working properly.

Related Management Information

Network Adapter Not Found

Networking

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