Event ID 360 — Print Color Profile Configuration

Updated: January 8, 2008

Applies To: Windows Server 2008 R2

This is preliminary documentation and subject to change.

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Properly configuring the print color profile enables color printers to print colors that closely match the ones that are displayed on the screen.

Event Details

Product: Windows Operating System
ID: 360
Source: Microsoft-Windows-PrintSpooler
Version: 6.1
Symbolic Name: MSG_UPDATE_COLOR_PROFILE_FAILED
Message: Updating the color profile failed for printer %1 with Win32 error code %2. The colors printed may not be correctly matched to the colors in the document being printed.

Resolve

Manually install the color profile

To resolve this error, do the following:

  • Examine the Windows error listed in the event to determine the reason that Windows could not update the color profile.

    Note: For a complete list of Win32 error messages, see the Microsoft Developer Network (MSDN) Web site: (http://go.microsoft.com/fwlink/?LinkId=83027).

  • Manually install the appropriate color profile for the printer by using the Color Management tool in Control Panel.

Verify

To verify that the color profile for a particular printer is correct, use the Color Management tool in Control Panel.

Related Management Information

Print Color Profile Configuration

Printing Infrastructure

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