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Enable an SMS notification channel

Updated: May 22, 2009

Applies To: Operations Manager 2007 R2

When you enable an SMS channel you can also specify the text of the message you want to send. A default message is already created for you. The default message includes both text and data variables. All lines of text that are contained within a set of dollar signs ($) are alert parameters and are replaced with the actual data from the alert that generated the notification. All text not contained within a set of dollar signs displays as is.

The modem used for SMS must support PDU mode. See Operations Manager 2007 Supported Configurations for information about supported hardware.

The following is the default Short Message Service (SMS) sent for alerts:

Alert: $Data/Context/DataItem/AlertName$

Priority: $Data/Context/DataItem/Priority$

Severity: $Data/Context/DataItem/Severity$

Path: $Data/Context/DataItem/ManagedEntityPath$

Resolution state: $Data/Context/DataItem/ResolutionStateName$

Last modified by: $Data/Context/DataItem/LastModifiedBy$

To enable an SMS notification channel

  1. Log on to the computer with a user account that is a member of the Operations Manager Administrator role for the Operations Manager 2007 management group.

  2. In the Operations console, click the Administration button.

  3. In the Navigation tree, under Notifications, right-click Channels. Click New channel and then point to Text message (SMS).

  4. Type a name for the channel, such as SMS channel and optionally provide a description. Click Next.

  5. In the Text message box, specify the text that is sent to SMS notification subscribers. The Text message box contains a default message that includes text and variables. You can edit the default message or delete it and replace it with another message.

    The right arrow next to the Text message box displays a list of variables that you can add to the message. If you select a variable, it is appended to the end of your current IM message with no spaces or explanatory text.

  6. In the Encoding box, select the text format for the SMS messages.

  7. Click Finish, and then click Close to return to the Operations console.