Configuring the Compliance Service

Topic Last Modified: 2009-01-22

Upon completion of the Group Chat setup wizard, the Server Configuration wizard opens, which you use to setup the Compliance service.

To finish installing the Compliance service

  1. On the Installed Services page, click Next.

  2. On the Group Chat Database page, perform the following steps:

    • In the Server box, specify the server on which the SQL Server database was created for Group Chat (for example, groupchat.constoso.com\sql2005).

    • In the Database box, specify the name of the database instance (for example, groupchatdb).

      Note

      This information should be the same as that entered for the Lookup services, the Channel services, and the Web service. The installer must locate the primary Group Chat database so that it can retrieve shared settings that are needed for this phase of the deployment.

  3. Click Next.

  4. On the Compliance Database page, perform the following steps:

    • To use the same server that contains the non-compliance database, select Use Group Chat Database for compliance data.
    • To use a dedicated database, type the location in the Server\instance box and type the database name in the Database box. Leave the Use Group Chat Database for compliance data check box clear (that is, do not select this check box).
  5. Click Next.

  6. On the Database Settings page, review the information about the state of the Group Chat and Compliance databases, and the Group Chat services, and then click Next.

  7. On the Compliance Server page do the following:

    • Under Windows Service Credentials, specify the user name and password for the service account, which must be a member of RTCComponentUniversalServices (for example, someone@example.com).

    • Under Configured Adapters, select the appropriate adapter from the provided list, or add a new adapter by clicking Add.
      Compliance adapters are required to archive compliance data in a folder. After clicking Add, the New Compliance Adapter dialog box opens.

      Note

      Group Chat currently supports the following compliance adapters: Akonix, Assentor, Facetime, and the default. The default adapter type is XML, which does not require any custom configuration.

  8. In the New Compliance Adapter dialog box, do the following:

    • In Name, specify a name for the compliance adapter.

    • In Output Directory, click Browse to navigate to the location where you want to store the XML files generated by the compliance adapters.

      Note

      The Compliance service account must have read and write permissions to access this folder.

    • Under Options, do the following:

      • To place the output in separate files for each channel that has activity during the specified time interval, not one large file for all channels, under Options, select the Produce separate output files for each channel check box.
      • To create a separate file to record what files are uploaded or downloaded from Group Chat channels during the time interval, select the Produce additional output files to record file upload/download events check box.
      • To perform additional queries against the Group Chat database, select the Requires full user details from non-compliance database check box. This action fills in more details for each user mentioned in the output file. It decreases performance on the Compliance service in favor of having more information in the output file.
      • To run additional queries against the Group Chat database, select the Requires full channel details from non-compliance database check box. This action fills in more details for each chat room that is mentioned in the output file. It decreases performance on the Compliance service in favor of having more information in the output file.
    • To edit the configuration of the adapter, click Edit Custom Configuration.

      Note

      This configuration should either be left blank or it should contain a valid XSLT transformation script that will manipulate the standard XML output into the text output of your own design. To produce the standard XML output, leave the configuration blank.

    • In the Conversation interval in minutes box, specify the length of a conversation for this adapter. Each output file will contain a set of chat messages spanning the specified conversation interval. To minimize the number of compliance output files, specify a longer conversation interval.

    • Click OK.

  9. Click Next.

  10. In the Compliance Server page, which refreshes with the new adapters added, click Next.

  11. In the Installation Summary page that appears, which lists the components of the installation, click Finish.

  12. In the Installation Complete page, which contains the message <compliance account> is granted log on as a service, click Close.