Known Issues and Troubleshooting

Applies To: Operations Manager 2007

If you have installed the Windows Server 2003 Cluster Management Pack 6.0.6277.0

You must remove the management pack files prior to importing this management pack. See “If you have version 6.0.6277.0 of the Windows Server 2003 Cluster Management Pack” section in Before You Import the Management Pack for more information.

No support for the Windows Server 2008 and Windows Server 2008 R2 Web and Standard operating systems

The specific Windows Server Failover Cluster Management Pack for Operations Manager 2007 is not supported on the Windows Server 2008 Web and Windows Server 2008 Standard operating systems because the Cluster service is not supported on these editions.

Cluster Administrator task results in error

In Cluster Resource Group Tasks, the Cluster Administrator task opens the Cluster Administrator Microsoft Management Console (MMC) snap-in. If the Cluster Administrator snap-in is not installed on the computer running the Operations console, the Cluster Administrator task will fail.

Root management server in cluster is not discovered

The management pack will not provide discovery or monitoring of a root management server that is a member of a cluster. All necessary monitoring of this cluster is provided by the System Center Operations Manager Management Pack, which is installed by default when the management group is deployed.

Virtual Server instances are not monitored

In the Windows Server State view, instances of Virtual Server are not monitored. This is because there are no monitors to set the state of the Virtual Server instances.

Alerts that have not been generated by the Cluster Management Pack show up in the Node\Active Alerts View

You may find that alerts that are not generated by the Cluster Management Pack are shown in the Node\Active Alerts view. This is by design since the node is derived from Windows Computer and will therefore show all alerts generated on the computer.