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Event ID 37 — Server Licensing Compliance

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The licensing terms for Windows EBS require that the three servers for Windows EBS are used in their intended roles. If there are more than three Windows EBS servers in the domain, the Management Server automatically shuts down 28 days after the condition is first detected, unless corrective action is taken.

Event Details

Product: Windows Operating System
ID: 37
Source: Microsoft-Windows-Server Infrastructure Licensing
Version: 6.0
Symbolic Name: LIC_ENFORCEMENT_PRIMECOUNTCHECK_LISTPRIMESERVERS
Message: Only %1 additional servers can be in this domain, but Additional Server count check detected %2 additional servers. Please remove the additional servers. Here is the list of additional servers in your domain that were detected in the Active Directory. If you see a server that you don't use anymore, please delete its Active Directory entry.Refer to the product documentation on licensing for additional information.%r%r%3

Resolve

Correct the number of servers on the network

To resolve this issue, do the following:

  • Remove the additional Windows EBS server from the domain.
  • Remove stale server records from Active Directory Domain Services.

To perform these tasks, refer to the following sections.

Remove the additional Windows EBS server from the domain

  1. Identify the Management Server, Messaging Server, and Security Server that you want to use to run Windows EBS.
  2. Remove from the network any other server that has Windows EBS installed.

Ensure that stale server records do not exist in Active Directory Domain Services

This event is followed by Event ID 37, which displays the names (LDAP paths) of the prime servers in the domain. You can use this list to identify the server record that must be removed.

To remove a record from Active Directory Domain Services

  1. On the Management Server, click Start, right-click Command Prompt, and then click Run as administrator.
  2. At the command prompt, type ntdsutil.exe, and then press ENTER.
  3. At the ntdsutil prompt, type metadata cleanup, and then press ENTER.
  4. At the metadata cleanup prompt, type remove selected server <ServerName>, and then press ENTER.

Change <ServerName> to the name of the server that you want to remove.

Note: The stale record may be automatically removed by internal cleanup in Active Directory Domain Services before the administrator takes action. If this occurs, no user action is needed.

Verify

Look for an event with a Source of Microsoft-Windows-Server Infrastructure Licensing and an Event ID of 17. This event indicates that the number of Windows EBS servers in the network is correct.

Server Licensing Compliance

Windows EBS