Event ID 10102 — Virtual Machine Integration Services
Applies To: Windows Server 2008
This is preliminary documentation and subject to change.
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Virtual Machine Integration Services
Event Details
| Product: | Windows Operating System |
| ID: | 10102 |
| Source: | Microsoft-Windows-Hyper-V-VMMS |
| Version: | 6.0 |
| Symbolic Name: | MSVM_VMMS_VM_VSS_CREATE_SNAPSHOT_FAILED |
| Message: | Failed to create the backup of virtual machine '%1'. (Virtual machine ID %2) |
Resolve
Check Guest for failed VSS Snapshot
Please check the event log in the guest to analyze why the VSS snapshot failed and then retry the operation.
Verify
The integration services are all shown in a running state in the service control manager of the virtual machine. All the guest Hyper-V drivers are in a healthy state. Additionally, any operations that involve the integration services complete successfully.