Creating a New Role

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To add a Role:

  1. In the Admin Console, expand the root node <machineName> in the left-hand tree pane.

  2. Click the Role Node.

  3. Right-click in the blank area on List View pane and click New then Role.

  4. The Add New Role Wizard will appear. On the welcome screen click Next.

  5. The Add New Role Wizard (Step 1 of 1) screen will appear as shown below where the administrator can enter the name and description of the new role. Currently, the role preset in CCF is AgentUsers.

  6. Dd632490.cd2a9cf0-608f-4a45-9cbd-fde63399f4ab(en-us,TechNet.10).png

  7. Add a New Role Wizard Screen 1

  9. Type the Role Name and click Finish. All other non-mandatory information regarding roles can be filled in later on the Role Property page. The administrator can cancel the creation of a new Role at any time by clicking Cancel.

  10. Note

    The Role Name is mandatory and can be no more than 60 characters and the Description can be no more than 100 characters.