Importing Data

The following table lists the data import files available in CCF and describes how they are used:

File Name (w/relative path)

Description

InstallOptions.dat

Contains the default configuration options that CCF developers typically use. It populates tempdb.CcfConfigValues.

CcfQuickStarts\AgentDesktopAction.dat

Populates CcfInfrastructure.Action with actions for standard AgentDesktop applications.

CcfQuickStarts\AgentDesktopApplications.dat

Populates CcfInfrastructure.Application with standard AgentDesktop applications.

CcfQuickStarts\AgentWorkflowACL.dat

Populates CcfInfrastructure.AgentWorkflowACL.

CcfQuickStarts\CCFUser.dat

Populates CcfInfrastructure.CCFUser.

CcfQuickStarts\Channel.dat

populates CcfInfrastructure.Channel.

CcfQuickStarts\ChannelMap.dat

Populates CcfInfrastructure.ChannelMap.

CcfQuickStarts\Configuration.dat

Populates CcfInfrastructure.Configuration.

CcfQuickStarts\Customer.dat

Populates CcfQuickStarts.Customer.

CcfQuickStarts\LogTypes.dat

Populates CcfInfrastructure.LogTypes.

CcfQuickStarts\NonHostedApplications.dat

Used to populate CcfInfrastructure.NonHostedApplications.

CcfQuickStarts\Options.dat

Populates CcfInfrastructure.Options.

CcfQuickStarts\PresenceState.dat

Populates CcfInfrastructure.PresenceState.

CcfQuickStarts\QuickStartAction.dat

Populates CcfInfrastructure.Action with actions for the loaded quick start applications.

CcfQuickStarts\QuickStartApplication.dat

Populates CcfInfrastructure.Application with quick start applications.

CcfQuickStarts\Skill.dat

Populates CcfInfrastructure.Skill.

CcfQuickStarts\SkillMap.dat

Populates CcfInfrastructure.SkillMap.

CcfQuickStarts\WorkflowsMaster.dat

Populates CcfInfrastructure.WorkflowsMaster.

CcfQuickStarts\WorkflowStepMap.dat

Populates CcfInfrastructure.WorkflowStepMap

CcfQuickStarts\WorkflowStepsMaster.dat

Populates CcfInfrastructure.WorkflowStepsMaster.