Modifying Role Properties

To modify Role properties:

1. In the Admin Console, expand the root node *<machineName>*in the left-hand tree pane.

2. Click the Roles Node.

3. Click on the desired role or use the search function to locate the role property to be modified.

4. Type the Name of the Role in the search window. All Roles starting with that name will be listed in the List view pane.

5. Right-click the desired role name in List View pane and click Properties.

6. The role properties are displayed as shown. The screen displayed is the same as the screen that appeared in the Creating a New Role wizard.

7. The CCF Administrator can modify an Agent User’s role property on the role tab as explained in Creating a New Role.

8. Click OK to save the changes and close the properties window.

9. 

10. AgentUsers Properties