Uninstalling Forefront Protection 2010 for Exchange Server


Applies to: Forefront Protection for Exchange

Topic Last Modified: 2010-05-10

Depending upon your environment, refer to one of the following topics when uninstalling Forefront Protection 2010 for Exchange Server (FPE):

The following are important considerations when uninstalling FPE:

  • When FPE is uninstalled, Exchange services are stopped, resulting in a temporary interruption in mail flow. The services that are stopped are automatically restarted when FPE finishes uninstalling.

    During uninstall, FPE waits four minutes for the Microsoft Exchange Information Store to stop; the uninstall may fail if the service does not stop within four minutes. If this occurs, manually stop the Microsoft Information Store service before uninstalling FPE, and then manually restart the Microsoft Information Store service after successfully uninstalling FPE.

  • When uninstalling FPE, Active Directory® must be available in order for FPE to uninstall correctly.

  • If the SharePoint Portal Alert service is on the server and running, an uninstall of FPE may require a restart.

  • To prevent FPE from requiring a restart during an uninstall process, shut down any monitoring software and make sure that any command prompts or Windows Explorer windows do not have the FPE program folder or any of the subfolders open. After the uninstall process is complete, start the monitoring software again.

  • If you have Microsoft Office Manager 2005 or Microsoft System Center Operations Manager 2007 agents installed, you might see services start unexpectedly after the product has been uninstalled. These agents are stopped (disabled) during an uninstall and automatically re-enabled when the process has completed. This is normal behavior.