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Verify prerequisites

[Applies to: Microsoft Dynamics CRM 4.0]

Before you install Microsoft Dynamics CRM Server, review the server installations and note the following:

  • Microsoft SQL Server can be, but is not required to be, installed on the same computer as Microsoft Dynamics CRM Server.
  • If Microsoft Dynamics CRM Server and SQL Server are installed on different computers, both computers must be in the same Active Directory domain.
  • SQL Server can be installed by using either Windows authentication or mixed-mode authentication. (Windows authentication is recommended for increased security and Microsoft Dynamics CRM will use only Windows authentication).
  • The service account that SQL Server uses to log on to the network must be either a domain user account (recommended) or the local system account. Installation of Microsoft Dynamics CRM will fail if the SQL Server service account is the local administrator.
  • The SQL Server service must be started and can be configured to automatically start when the computer is started.
  • The SQL Server Reporting Services service must be started and configured to automatically start when the computer is started.
  • SQL Server Agent must be started. This service can be configured to automatically start when the computer is started.
  • The Microsoft Search service (Full-Text Service) must be running. This is required for Full-server role, Application-server role, or Help-server role installations.
  • Although it is optional, we recommend that you accept the SQL Server default settings for Collation Designator, Sort Order, and SQL Collation. Microsoft Dynamics CRM supports both case-sensitive and case-insensitive sort orders.
  • Microsoft Dynamics CRM Server Setup requires at least the Named Pipes network library to authenticate by using SQL Server. By default, both Named Pipes and TCP/IP network libraries are enabled when you install SQL Server.

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