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Microsoft Dynamics CRM E-mail Router software requirements

[Applies to: Microsoft Dynamics CRM 4.0]

This section lists the software and application software requirements for Microsoft Dynamics CRM E-mail Router.

Microsoft Dynamics CRM E-mail Router Setup consists of two main components: the E-mail Router and the Rule Deployment Manager. The E-mail Router component installs the E-mail Router service and E-mail Router Configuration Manager. The E-mail Router Configuration Manager is used to configure the E-mail Router. The Rule Deployment Manager component deploys the rules that enables received e-mail messages to be tracked.

You can install the E-mail Router and Rule Deployment Manager on any computer that is running one of the following operating systems and has network access to both Microsoft Dynamics CRM and the e-mail server:

  • Windows 7
  • Windows Server 2008
  • Windows Server 2003 (all editions)
  • Windows Vista
  • Windows XP Professional SP3
  • Windows XP Tablet PC Edition SP3
  • Windows XP Professional x64 Edition SP2


    • Windows XP Media Center Edition is not supported for installing and running Microsoft Dynamics CRM E-mail Router or E-mail Router Configuration Manager.
    • Running Microsoft Dynamics CRM E-mail Router and E-mail Router Configuration Manager (32-bit) is not supported on a Windows Server 64-bit operating system, in Windows- (32-bit) -On-Windows (64-bit) (WOW) mode.

For more information, see:

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