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Setup cannot find the selected organizational unit

[Applies to: Microsoft Dynamics CRM 4.0]

A common reason that Setup cannot locate the organizational unit is because of name-resolution problems. To verify that the organizational unit that you specify can be resolved, run the Active Directory Users and Computers snap-in on the computer where you are running Microsoft Dynamics CRM Server Setup. To do this, click Start, click Run, type dsa.msc, and then click OK. In the Active Directory Users and Computers snap-in, expand the domain, and then verify that you can view the organizational unit where you want to install Microsoft Dynamics CRM. If you cannot connect to the domain or view the organizational unit using Active Directory Users and Computers, verify that DNS is configured and functioning correctly. After the problem is resolved, run Setup again.

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