Map a network drive to the SharePoint 2013 files for online stores [AX 2012]

Updated: April 28, 2014

Applies To: Microsoft Dynamics AX 2012 R3

You can map a network drive to access files that Microsoft SharePoint Server 2013 uses to support an Microsoft Dynamics AX 2012 R2 Retail online store. First, you must make sure that you have Web Distributed Authoring and Versioning (WebDAV) installed and running on your computer.

These procedures work for Windows Server operating systems. For information about mapping a drive on other operating systems, see How to: Map a network drive to the SharePoint 2013 Master Page Gallery.


These procedures must be performed by a user who has full permissions to the SharePoint online store. This user must be logged into the site before mapping the drive. To log into the site, open the Site Settings page in a browser window. The URL for the Site Settings page for your installation typically resembles the following:


To verify that WebDAV is installed and running

  1. Click Start, Administrative Tools, and then click Services.

  2. Scroll through the list of services and verify that the WebClient service is started.

  3. If the WebClient service name is not present you must install the Desktop Experience Windows feature.

    To install Windows Desktop Experience

    1. Click Start, Administrative Tools, and then click Server Manager.

    2. Right-click on the Features node and then click Add Features.

    3. In the Add Feature Wizard, check Desktop Experience.

    4. Click Next and install the feature. The installation may take some time.

  4. Right-click the Web Client service and then click Properties.

  5. On the General tab, set the Startup Type to Automatic.

To map a network drive

  1. Open Windows Explorer.

  2. Right-click My Computer and then click Map Network Drive….

  3. Enter the path of the online store publishing portal in the Folder box. The path typically resembles the following:


  4. Click Finish.

    The drive appears in the list under Computer. The folders containing the files that SharePoint uses are listed when you expand the node for the drive. Master pages are listed in the _Catalogs folder, which is a hidden folder.

    To view hidden folders

    1. Click Start, Control Panel, and then click Folder Options.

    2. On the View tab, select Show hidden files, folders, and drives.

    3. Clear Hide protected operating system files.

    4. Click OK to close the Folder Options window.

Tip Tip

If the hidden folders are not visible, you can type the drive letter and specify the _Catalogs folder directly in an Explorer or a Run window. For example, if your network drive is mapped to Z:, you can click Start, Run, and then type Z:\_Catalogs.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).