Assign question groups to business experts in RapidStart Services [AX 2012]

Updated: September 17, 2015

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Beginning October 1, 2015, RapidStart services will no longer be supported. For more information, see the announcement on CustomerSource or PartnerSource

As the Customer administrator for a configuration project in Microsoft Dynamics ERP RapidStart Services, you assign groups of questions to the appropriate business experts in your organization. The business experts are responsible for answering the questions, and their answers are used to set up your organization’s implementation of Microsoft Dynamics AX 2012.

Business experts who sign in to the RapidStart Services tool have access only to the questions groups that have been assigned to them. By assigning a target completion date to a question group, you can see whether the business expert is making progress to complete the assigned tasks on time.

Before you can assign a business expert to a question group in RapidStart Services, the following prerequisites must be met:

After these prerequisites have been met, use this procedure to assign a business expert to a group of questions.

  1. In your browser, open online services at

  2. Click For Customers, and then click Sign in.

  3. Sign in by using the Microsoft account (formerly Windows Live ID) that is associated with your customer account in online services.

  4. If your logon credentials are associated with more than one organization in RapidStart Services, on the Choose your organization page, click the name of the organization to work with.

  5. On the Customer Portal dashboard, click Microsoft Dynamics® RapidStart.

  6. In the main area of the Getting started page, click Open an existing project.

  7. On the Projects page, click the row of the configuration project in which you want to assign a business expert to a group of questions.


    By default, the project list displays only the projects that you created. To see all configuration projects that have been created for your organization, in the Current view list, select All projects.

  8. In the Name column, click the name of the configuration project.

    The name of the functional area appears as the title of the next page. This page contains one or more question groups. Each question group appears in its own group box, and a Mark as complete button appears at the bottom of each question group box.

    The top of each question group box displays the name and status of the question group, the name of the business expert who is currently assigned, and the target completion date, if a date has been assigned.

  9. At the top of each question group box on the page, click the name of the person who is currently assigned to the question group. By default, the name of the person who created the project is used.

    Click the name of the person assigned to questions 

  10. In the Reassign question group form, in the Choose user to reassign this question group to list, select the name of the business expert who should answer questions in this question group.


    In the Reassign question group form, you can also change the target completion date for the question group.

  11. Click Reassign.

  12. If there is another page of question groups for your configuration project, click Next at the bottom of the page to continue assigning question groups.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).