Troubleshooting Business Analyzer

Updated: April 29, 2013

The information in this topic provides some suggestions for troubleshooting issues that you might encounter when you use Business Analyzer for Microsoft Dynamics.

Be sure to install the latest updates for Business Analyzer from the Windows store.

Business Analyzer is currently only available in US English. Business Analyzer is currently only available from the Windows Store in the following countries/regions:

  • Australia

  • Canada

  • Israel

  • Jordan

  • Kuwait

  • Libya

  • New Zealand

  • Oman

  • Philippines

  • Qatar

  • Saudi Arabia

  • Singapore

  • South Africa

  • Trinidad and Tobago

  • United Kingdom

  • United States

Business Analyzer caches metadata about the reports that are available to add to your home screen. Whenever you create new reports and before you can select the report to display in Business Analyzer, you need to refresh the metadata. To refresh this metadata, navigate to the screen where you select the reports to add and tap or click the command Refresh.

Business Analyzer uses local storage for a cache. To ensure that the reports that you have displayed within the application are no longer available, or to start with a fresh configuration, you must uninstall the application and then reinstall the application. When you reinstall the application, a new cache is created.