Enter an invoice or transaction for a customer who has a direct debit mandate [AX 2012]

Updated: November 27, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

This topic explains how to create a free text invoice for a customer who has a direct debit mandate. The process is similar for customer invoices for sales orders.

When you enter a customer invoice for a sales order or a free text invoice for a customer who has more than one direct debit mandate, you can select which mandate to use. When you print the invoice, a SEPA direct debit notification section is printed at the bottom of the invoice.

When you enter or generate interest notes, collection letters, project invoices, or journal entries, the default mandate reference that is specified for the customer is used. If necessary, you can use the Customer transactions form to change the mandate reference for a transaction after it has been posted.

NoteNote

This topic does not apply to versions of Microsoft Dynamics AX 2012 prior to cumulative update 6 for AX 2012 R2.

The following table shows the prerequisites that must be in place before you start.

To enter a free text invoice for a customer who has a direct debit mandate, follow these steps:

  1. Click Accounts receivable > Common > Free text invoices > All free text invoices.

  2. On the Action Pane, click Free text invoice.

  3. Select a customer who has a direct debit mandate, and enter invoice header and line information. For basic information about how to work with free text invoices, see Key tasks: Free text invoices.

  4. Select a method of payment that has the Require mandate check box selected.

  5. In the Direct debit mandate ID field, select a mandate reference.

  6. On the Action Pane, click Post.

  7. In the Post free text invoice form, select the Print invoice check box, and then click OK.

    The invoice is posted and printed. The SEPA direct debit notification section is printed at the bottom of the invoice.

You can print a report that shows all invoices that have been posted for a mandate, and that have not yet been paid. You can send this report to a customer to let them know which invoices are scheduled to be paid through the mandate.

To print a direct debit mandate notification report, follow these steps:

  1. Click Accounts receivable > Common > Customers > All customers.

  2. Double-click a customer.

  3. On the Direct debit mandates FastTab, select a mandate, and then click Print > Notification report.

You have finished entering an invoice for a customer who has a direct debit mandate. Next, enter a payment. For more information, see Create payments for customers who have direct debit mandates.

If you don't have access to the pages that are used to complete this task, contact your system administrator and provide the information that is shown in the following table.

Category

Prerequisite

Configuration keys

Not applicable

Security roles and duties

To enter an invoice or transaction for a customer who has a direct debit mandate, you must be a member of a security role that includes the following duty:

  • Maintain customer invoice transactions (CustInvoiceCustomerInvoiceTransMaintain)


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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