(IND) Retail customer order taxes in India [AX 2012]

Updated: July 19, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2


This topic does not apply to versions of Microsoft Dynamics AX 2012 prior to cumulative update 1 for AX 2012 R2.

You can perform the following tasks to calculate taxes on customer orders in Retail:

  • Calculate the central sales tax (CST), value-added tax (VAT), and service tax for customer orders, returned customer orders, and canceled customer orders. When you create a customer order in Retail POS, a sales order is generated in the Retail Headquarters. For more information, see (IND) Create item sales tax groups.

  • Return a customer order completely or partially. When you return a customer order completely or partially, the complete or partial tax amounts that are posted with the customer order are reversed and updated in the Voucher transactions form. For more information, see Voucher transactions (form).

  • Calculate the service tax on the shipping charges that apply to a customer order or a sales quotation. For more information, see (IND) Set up miscellaneous charges for sales orders and (IND) Post sales transactions with multiple taxes and charges.

  • Calculate the service tax on the cancellation charges that apply when you cancel a customer order.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).