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Lifecycle Services for Microsoft Dynamics User Guide (LCS) [AX 2012]

Updated: October 28, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Microsoft Dynamics Lifecycle Services provides a cloud-based collaborative workspace that customers and their partners can use to manage Microsoft Dynamics AX 2012 implementations. Lifecycle Services helps organizations improve the predictability and quality of their implementations by simplifying and standardizing the implementation process to realize business value faster.

Lifecycle Services provides regularly updated services. The goal of LCS is to deliver the right information, at the right time, to the right people and to help ensure repeatable, predictable success with each roll out of an implementation, update or upgrade

Lifecycle Services is available to customers and partners as part of their support plans. You can access it with your CustomerSource or PartnerSource credentials. Go to Lifecycle Services.

The following table lists the tools that are provided in Lifecycle Services and the phases that each tool applies to. It also provides a link to documentation for the tool.




Read the documentation:

Projects (Lifecycle Services, LCS)

Projects are the key organizer of your experience of Lifecycle Services. Projects enable you to invite your partners to collaborate with you, and track progress.


Read the documentation:

Methodologies (Lifecycle Services, LCS)

Methodologies in LCS provide a tool that you can use to ensure more repeatable, predictable implementation projects. You can use one of our methodologies, or create your own. With a methodology, you can easily track and report on your progress.

Business process modeler

Read the documentation:

Business process modeler (Lifecycle Services, LCS)

Business process modeler lets you create, view, and modify standard process flows inside Microsoft Dynamics AX. By using Business process modeler, you can do the following:

  • Standardize process flows.

  • Align Microsoft Dynamics AX processes with industry standard processes as described by APQC.

  • Identify fit and gaps between users’ needs and the functionality that Microsoft Dynamics AX provides by default.

Cloud-hosted environments

Read the documentation:

Deploy Microsoft Dynamics AX 2012 R3 on Azure using Lifecycle Services

Cloud-hosted environments is a tool in Lifecycle Services that you can use to deploy Microsoft Dynamics AX environments on Microsoft Azure.

When you use the Cloud-hosted environments tool, you’ll need to select the type of Microsoft Dynamics AX environment that you want to deploy, such as a demo, developer/test, or production environment. Based on your selection, the Cloud-hosted environments tool provisions the appropriate number of virtual machines in Azure. These virtual machines have Microsoft Dynamics AX components (and all of their prerequisites) already installed on them.

Cloud-powered support

Read the documentation:

Cloud-powered support (Lifecycle Services, LCS)

Cloud-powered support is a part of Lifecycle Services that helps you manage support incidents. It enables you to create a virtual machine in Azure that has the same hotfixes installed as your local environment, reproduce and record the incident on the virtual machine and then submit it to our support team. Support follows up by investigating, and if possible, testing a fix on the virtual machine, and sending it back to you to verify.

Configuration manager (beta)

Read the documentation:

Configuration manager (Lifecycle Services, LCS)

The Configuration manager (beta) functionality in Microsoft Dynamics Lifecycle Services lets you copy a configuration from one instance of Microsoft Dynamics AX 2012 R3 to another. You can copy from and to AX 2012 R3 environments that meet the following criteria:

  • Managed as part of a Lifecycle Services project

  • Running System diagnostics

  • Running the Data Import/Export Framework

Customization analysis

Read the documentation:

Customization analysis (Lifecycle Services, LCS)

Customization analysis validates model files against best practices and provides a report of potential areas for improvement.

Issue search

Read the documentation:

Issue search (Lifecycle Services, LCS)

Issue search helps you find existing solutions and workarounds for known issues in Microsoft Dynamics AX. You can see which issues have been fixed, which issues remain open, and which issues have been resolved as “won’t fix.”

License sizing estimator

Read the documentation:

License sizing estimator (Lifecycle Services, LCS)

License sizing estimator helps you estimate the number of licenses required for Microsoft Dynamics AX 2012. It provides a shared workspace that enables you to model default and customized roles, and then automatically calculate required client access licenses (CALs).

Microsoft Dynamics ERP RapidStart Services

Read the documentation: Microsoft Dynamics ERP RapidStart Services

RapidStart Services lets partners and customers configure an installation of Microsoft Dynamics AX 2012 by using a cloud-based, interview-style questionnaire. The questionnaire uses general terminology about business processes instead of terms that are specific to Microsoft Dynamics AX. Partners, independent software vendors (ISVs), and customers can create, maintain, and reuse configurations that reflect their custom solutions. Partners can also create additional groups of questions to enlarge the scope of a configuration.

RFP responses

Read the documentation:

RFP responses (Lifecycle Services, LCS)

The RFP responses page helps partners respond to requests for proposals.

System diagnostics

Read the documentation:

System diagnostics (Lifecycle Services, LCS)

System diagnostics helps administrators monitor Microsoft Dynamics AX environments.


Read the documentation:

Updates for Microsoft Dynamics AX 2012 R3 (Lifecycle Services, LCS)

The Updates page hosts the update installer for Microsoft Dynamics AX 2012 R3 that is used for cumulative updates. It also provides access to groups of updates that can be used for slipstream installations.

Upgrade analysis

Read the documentation:

Upgrade analysis (Lifecycle Services, LCS)

Upgrade analysis helps you plan your upgrade to Microsoft Dynamics AX 2012 by analyzing code artifacts (AOD files) from Microsoft Dynamics AX 4.0 or Microsoft Dynamics AX 2009. We also provide a Rapid Data Collector (RDC) tool that analyzes existing environment information to help estimate the scale of the upgrade project.

Usage profiler

Read the documentation:

Usage profiler (Lifecycle Services, LCS)

Usage profiler is a data-gathering tool that helps you describe your projected or current usage of a Microsoft Dynamics AX 2012 implementation. The usage profile that is generated can be used for a wide variety of purposes, such as hardware sizing and support.

Downloadable tools

The downloadable tools on Lifecycle Services provide a set of tools that were previously hosted on Microsoft Dynamics InformationSource. For details about the tools, see: Lifecycle Services Downloadable Tools (formerly on InformationSource)

The Lifecycle Services team is also blogging at the Lifecycle Services Engineering blog. Subscribe to our RSS feed to keep up with our posts and announcements.

Announcements: New book: "Inside Microsoft Dynamics AX 2012 R3" now available. Get your copy at the MS Press Store.
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