Work Folders should be installed on all nodes of the failover cluster


Updated: July 10, 2013

Applies To: Windows Server 2012 R2

This article is intended to address a specific issue identified by a Best Practices Analyzer scan. You should apply the information in this article to computers on which Best Practices Analyzer scans have been run, and that are experiencing the issue addressed by this article. This article can also be useful as general troubleshooting and best practices information to help you configure your server. For more information about best practices and scans, see Run Best Practices Analyzer Scans and Manage Scan Results.

Operating System

Windows Server 2012 R2


File and Storage Services





Work Folders is not installed on a node of a failover cluster that is hosting sync shares.

Work Folders will not fail over to any nodes that do not have the role service installed, potentially resulting in users not being able to sync with this clustered file server instance.

Install the Work Folders role service on the cluster node.