Windows Azure Pack subscription states
Updated: October 17, 2013
Applies To: Windows Azure Pack
When a tenant signs up for a plan a subscription is created to contain the tenant’s information. As an administrator you can create subscriptions for tenants, as well as suspend or delete subscriptions. You can do any of these tasks from the User Accounts view.
There are five possible states for subscriptions:
Ready for tenant use.
Active (Out of sync)
The subscription has been created, but the information in the Windows Azure Pack database needs to be refreshed.
The subscription has been temporarily closed but can be reactivated.
Suspended (Out Of Sync)
The subscription has been suspended but the information in the Windows Azure Pack database needs to be refreshed.
Failed to Delete
The action to delete the subscription failed. Check the event log for more information.
The following diagram shows the subscription workflow. You can use this workflow to troubleshoot issues with subscriptions.