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Monitoring Service Reporting by Using Operations Manager

 

Updated: May 13, 2016

Applies To: System Center 2012 R2 Service Reporting

This topic describes the configuration that you create so that System Center 2012 R2 Operations Manager can monitor the IT infrastructure that Service Reporting uses.

Addressing prerequisites

Install the following management pack files on the System Center 2012 R2 Operations Manager server, if they are not already installed. These management pack files are in the System Center Management Pack for SQL Server.

  • Microsoft.SQLServer.Library.mp

  • Microsoft.SQLServer.2012.Discovery.mp, if Service Reporting uses Microsoft SQL Server 2012

  • Microsoft.SQLServer.2008.Discovery, if Service Reporting uses Microsoft SQL Server 2008 R2

Configure the following accounts with Run As profiles by using an account that has read access to the Service Reporting SQL Server databases:

  • SQL Server Discovery Account

  • SQL Server Monitoring Account

Downloading and installing the management pack

Download the System Center 2012 R2 Service Reporting management pack, and then install and configure it by performing the following steps.

To install and configure the Service Reporting management pack

  1. On the Operations Manager server, run Service Reporting Management Pack.msi to install it. This step installs management pack files to the server. The default folder is InstallationDrive:Program Files (x86)\System Center Management Packs\Service Reporting\.

  2. Use the Operations Manager console to import the following management pack files that you installed from the management pack:

    • Microsoft.SystemCenter.ServiceReporting.Discovery.mp

    • Microsoft.SystemCenter.ServiceReporting.Library.mp

    • Microsoft.SystemCenter.ServiceReporting.Monitoring.mp

    • Microsoft.SystemCenter.ServiceReporting.Views.mp

  3. If you need localized views, import the localized management pack files from the Localized Management Packs subfolder of the installation folder.

Monitoring by using the view

After you import the Service Reporting management pack files, the Service Reporting view is available in the Operations Manager console. Alerts appear in the view when the following conditions occur:

  • The last successful job takes more than 75 percent of the time of the Service Reporting job interval.

  • The current job is running for more than 200 percent of the time of the Service Reporting job interval.

See Also

Service Reporting in System Center 2012 R2
Operating Service Reporting