Deprecated: Telemarketing [AX 2012]

Updated: October 24, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

In Microsoft Dynamics AX 2009, users can use the Telemarketing feature to create call lists that are based on table queries. Call lists can also be created from Marketing Automation.



Reason for deprecation

This feature is being removed because the functionality is limited.

Replaced by another feature

No. The Telemarketing feature remains in Microsoft Dynamics AX 2012 but will be removed in a future version of the product. In the next version, telemarketing records will be merged with call lists, and the call list functionality will be moved to the Marketing Automation license.

Modules affected

Sales and marketing

Changes to installation

This change does not affect application installation.

Changes to upgrade

This change does not affect application upgrade.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).