Deprecated: CRM document handling

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

In Microsoft Dynamics AX 2009, CRM (customer relationship management) document handling is an extension of the standard Microsoft Dynamics AX document handling that lets users identify the author of a document and send documents as email.

Overview

Item

Description

Reason for deprecation

The functionality for CRM document handling is being integrated into standard Microsoft Dynamics AX document handling.

Replaced by another feature

No. The feature remains in Microsoft Dynamics AX 2012 but will be fully integrated with standard Microsoft Dynamics AX document handling in the next version of the product.

For more information, see Using document management.

Modules affected

Sales and marketing

Changes to installation

This change does not affect application installation.

Changes to upgrade

This change does not affect application upgrade.