Install CRM Email Router

Dynamics CRM 2013

Applies To: Dynamics CRM 2013

If any users or queues in your organization aren’t using Microsoft Dynamics CRM for Outlook to send and receive email messages for Microsoft Dynamics CRM, you must install the Microsoft Dynamics CRM Email Router, and then configure the individual user records. More information: Install Microsoft Dynamics CRM Email Router.


Only one instance of the Email Router should be installed in an organization.

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