Set up store payment methods (Retail Essentials) [AX 2012]

Updated: October 24, 2014

Applies To: Microsoft Dynamics AX 2012 R3

This topic explains how to assign methods of payment to stores. After you create a payment method in Retail essentials, you can assign it to stores. Multiple store payment methods can be based on a single organization-wide payment method. Each store payment method can have different settings.

For each payment method, you can specify the following information:

  • The general ledger account or bank account in which the payment method is posted

  • The minimum change amount that can be given

  • The conditions under which change can be given

You can also assign reason codes to each payment method. A reason code prompts a cashier to take one of the following actions:

  • Create entries that have unique entry codes.

  • Verify that entries have unique entry codes.

  • Collect information from the customer.


If you copy a payment method from one store to another store, any currencies that are set up for the original store are copied to the new store.


  • The payment method is named Voucher.

  • The Above minimum change tender field is set to Voucher.

  • The Change tender field is set to Cash.

  • The Minimum change field is set to 20.00.

Case 1: A customer buys products that are worth 475.00 and pays by using a voucher that is worth 500.00. The customer is owed 25.00 in change. The cashier issues a new voucher for 25.00 to the customer, because the amount that is owed to the customer is more than the value in the Minimum change field.

Case 2: A customer buys products that are worth 485.00 and pays by using a voucher that is worth 500.00. The customer is owed 15.00 in change. The cashier gives the customer 15.00 in cash, because the amount that is owed to the customer is less than the value in the Minimum change field.

You can also specify the currencies that are accepted in the store. For example, the currency codes that you enter are used to determine the currencies that are available during the Pay currency operation in Retail essentials. Retail essentials uses only currencies for which an exchange rate conversion is configured for the company that the store is assigned to.

For information about the fields in the Payment method form, see Payment method (form).


In Retail essentials, the form that you use to complete this task includes a subset of the controls that are available for other configurations of Retail. If a topic about this form describes controls that you don't see, it may be because you’re using Retail essentials.

  1. Click Retail essentials > Channels > Retail stores.

  2. On the Retail stores list page, select the store to set up payment methods for.

  3. On the Action Pane, on the Set up tab, in the Set up group, click Payment methods.

  4. In the Payment methods form, click New to add a payment method.

  5. On the General FastTab, follow these steps:

    1. In the Payment method field, select the organization-wide payment method that the store payment method is based on. Settings for the payment method are automatically entered, based on default setting that you set up in Retail essentials.

    2. In the Terms of payment field, select the terms of payment for the payment method.

    3. In the Operation name field, select the operation that cashiers use to accept payments of this type.

    4. If you want to open the cash drawer every time that the payment method is used at the point of sale, select the Open drawer check box.

    5. If you want to track the number of payment entries that are made by using the payment method, select the POS count entries check box.

  6. On the Amount FastTab, specify the settings that affect how transaction amounts are rounded and received.

  7. On the Posting FastTab, specify the settings and account information that are used to post payments for the payment method.

  8. On the Change FastTab, specify how change is given for the payment method.

  9. On the Financial dimensions FastTab, specify any financial dimensions that apply to the payment method.

  10. For payment methods that are set to Currency, click Currencies. Then, in the Accepted currencies form, enter the currency codes for the currencies that are accepted by the store.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).