What's changing in the next release

Dynamics CRM 2013

Applies To: Dynamics CRM 2013

This topic contains information about changes that may affect your organization when you upgrade to the next major release of Microsoft Dynamics CRM 2013 or Microsoft Dynamics CRM Online. You can use this information to plan for the upgrade. For information on changes to supported system requirements, see What’s changing in the Implementation Planning Guide.

We’re dropping support for Internet Explorer 8 and Internet Explorer 9.

Unlike with other unsupported browsers, if you use Internet Explorer 8 or Internet Explorer 9, you won’t be routed to Microsoft Dynamics CRM for phones. Instead, you’ll see the web application, but you won’t have an optimal experience. If you have issues using these versions of Internet Explorer, test using a supported browser before you contact technical support.

Some client SDK JavaScript APIs attached to the client-side context will be removed. If your JavaScript libraries currently use these APIs, see the following table for the APIs to replace them with.

API to be removed

Use this API instead







Xrm.Page.ui.getFormType will no longer return the values for Quick Create (5) and Read Optimized (11) forms. These types of forms were removed or deprecated in earlier releases.

You are not required to upgrade any entity forms that were upgraded from Microsoft Dynamics CRM 2011 before upgrading to the next release, but it is recommended. Use the instructions in Merging main forms to use the new layout to migrate your customizations from the old form into the new form, and then deactivate the old form. Any old forms will be removed when you upgrade to the next version, but only if they’re deactivated. You won’t be able to upgrade if any old forms are active.

The Kit type of Product will be deprecated. Please update your customizations so they don’t use the Product entity with the type of Kit.

The 2007 SOAP endpoint was deprecated in CRM 2013 and will be removed in the next release. You shouldn’t use this endpoint for any new extensions.