Dispatch teams (form) [AX 2012]

Updated: July 28, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Service management > Setup > Dispatch teams.

Use this form to create and maintain dispatch teams. A dispatch team consists of the workers who perform tasks to complete a service order. You can assign members of a dispatch team to multiple service orders.

The following table provides descriptions for the controls in this form.



Dispatch team

Enter a unique name for the dispatch team.


Select the name of the employee who is responsible for the team.


You can select only employees in this field. You can’t select vendors.


Enter a brief description of the dispatch team.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).