Help Identify My Issue with Automatic Checks - Active Directory
Applies to: Exchange Server 2013
The check(s) on this page helps identify some of the most common configuration challenges. You can use the automatic check(s) below to validate your configuration and help you update your environment.
If you already have a user account, select Sign In. You don't need an Azure ID account. You might be asked for a user account again when the checks run. If so, your user account is in the format of user name@yourFQDN and your password.
Active Directory Checks
| Application | Symptom | Check |
|---|---|---|
| Exchange Version | I'm not sure if I have Exchange Server installed on-premises or what version I have. | Microsoft Support and Recovery Assistant |
| Credentials | I'm not sure I have the right credentials to move to Microsoft 365 or Office 365 | Microsoft Support and Recovery Assistant |
| Third-Party Tools | I'm not sure what third-party integrations/applications I have installed in my messaging environment. | Microsoft Support and Recovery Assistant |
| Shared Mailboxes | I'd like to determine who is managing mailboxes for others (delegates). | Microsoft Support and Recovery Assistant |