Turn off the welcome screen (navigation tour) in CRM 2015 or earlier

 

Updated: November 28, 2016

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

When people first start Dynamics CRM 2015 or earlier, they are offered a quick overview. They can start the navigation tour by choosing Let’s go.

Startup navigation tour for Dynamics CRM

Disable navigation tour in Dynamics CRM


If they don’t want to see the welcome screen (navigation tour) each time they start, they can select the Don't show me this again check box, to turn it off. However, they will see the welcome screen again, if they log in from a different device, use a new browser, or delete their cache. As an administrator, you can turn off the welcome screen (navigation tour) permanently for the whole organization, so, it doesn’t re-appear every time the users sign in to CRM 2015.

To do that:


  1. Go to Settings > Administration.

  2. Choose the System Settings > General tab.

  3. In Set whether users see navigation tour, set the Display navigation tour to users when they sign in to No, as shown below:

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