Enable languages

 

Applies To: Dynamics CRM 2015

Enable languages in your organization to display the user-interface and Help in a language that’s different from the base language.

In This Topic

Enable the language

Select the language to display the user interface and help

Known issues with language settings

Enable the language

Before users can start using a Language Pack to display a language, the Language Pack must be enabled in your Microsoft Dynamics CRM organization.

  1. Start the Microsoft Dynamics CRM web application. You’ll need System Administrator security role or equivalent privileges on the Microsoft Dynamics CRM organization that you want to provision a Language Pack.

  2. Go to Settings > Administration.

    Choose Languages. The Language Settings dialog box opens. In it are listed each Language Pack installed in your Microsoft Dynamics CRM deployment, with a check box to the left of each listed Language Pack.

  3. For each Language Pack that you want to provision (enable), select the check box next to it. For each Language Pack that you want to unprovision (disable), clear the check box.

  4. Choose Apply.

  5. Choose OK on any confirmation dialog boxes that open.

    Note

    It may take several minutes for Microsoft Dynamics CRM to provision or unprovision the languages.

  6. To close the Language Settings dialog box, choose Close.

Repeat the previous steps for each organization in your Microsoft Dynamics CRM deployment.

Select the language to display the user interface and help

Each user selects the language to display in both the Microsoft Dynamics CRM web client and Dynamics CRM for Outlook applications.

Important

For Microsoft Dynamics CRM for Outlook, you must download and install the Language Packs before you can select them. More information: Install and enable a Language Pack

  1. Sign-in to Microsoft Dynamics CRM and open the Set Personal Options page, as follows:

    • If you’re using the Microsoft Dynamics CRM web client, choose the Settings button Settings button, and then choose Options.

    • If you are using Dynamics CRM for Outlook, on the top menu bar, choose CRM, and then choose Options.

  2. Choose the Languages tab.

  3. In the User Interface Language list, select the language in which you want to display Microsoft Dynamics CRM.

  4. In the Help Language list, select the language in which you want to display Microsoft Dynamics CRM Help.

  5. To save your changes and close the dialog box, choose OK.

Note

In Dynamics CRM for Outlook, the user language settings only apply to Dynamics CRM for Outlook features, such as the user interface display of the CRM menu, and don’t affect other areas of Microsoft Office Outlook. To be able to display all the Dynamics CRM for Outlook user interface or Help in multiple languages, you must install one or more Microsoft Office Language Packs. More information: Office 2013 Language Options.

Known issues with language settings

Distorted characters are displayed in some languages when you run CRM for Outlook on Windows 10

By default, Windows 10 includes a limited number of languages available. If your language isn’t already available on Windows 10, you must download and install it before you install Dynamics CRM for Outlook. More information: Language packs

See Also

Help & Training: Enable or disable languages

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